As I went about my day, I found that I really have little patience for stupidity. And I am sure that someone will label me a fuddy-duddy for this anectdote. I no longer care whether or not I am considered hip, cool, or fashionable. I’m not trendy. And I like what I like and despise what I please without reservation. I’m too old to play these games and hide the fact that I have a brain and can use it. So, I’m going to use this experience from earlier to make a point or two about things, I believe to be, wrong in our society.
For a bit of back story. I work for a loan company. It’s one of those places that are a chain and offer astronomically priced loan products. It is the sort where customers are desperate without alternatives and well, they take advantage of a bad situation and generally make it worse. Quite frequently we are mistaken to be a place where people can pay bills or cash checks without the need for a bank account. It happens. And as a rule, I explain that it isn’t a service we offer. They ask where they can and I give a couple of local options and people are frustrated but, they go about their way to get their cash.
Today however, was a different story. About an hour prior to closing a maroon Chevy sedan pulls up outside. Clearly Momma is driving since a young man got out of the pasenger side. Now, his sagging pants, hoodie, and ball cap turned to the side didn’t make for a good first impression to begin with. But, he came in and I was my chipper friendly self. He asks the question I figured was coming. “Do you cash personal checks?”
This is the conversation that ensued:
Me: Sorry, that’s not a service we offer here. I’m simply a loan company.
Him: But Google said you do.
Me: Well, Google is mistaken. I don’t do any check cashing at all personal, payroll, or otherwise.
Him: But Google says you did.
Me: (loosing my patience) Yeah well, I’ve been here for three years and we’ve never cashed checks. Sorry about that.
Him: But it says-
Me: Honey, Google is wrong! I cannot and will not cash that check for you. Period. End of discussion about Google. You can try **** or ****. See if they can help you out.
Him: I’ve already been there.
Me: May I suggest getting a bank account with one of the local banks. Or taking the check to the bank that it is written from.
Me: Where is the check from?
Him: My mom.
Me: No, what bank.
Him: I don’t know my mom gave it to me.
Me: Okay so, I can’t help you with your check. Good luck and have a nice day!
Took another two minutes of blank stares and me refusing to say anything further before he took the hint that it was time to leave.
This kid was likely 17 or 18 and seemed perfectly normal otherwise. I didn’t ask for an I.D. But, all I could think to myself was that these kids are going to be running the country some day. Our educations system is failing them if we can’t even get them to comprehend something as simple as the answer to that question.
Do you do X?
No, I don’t. We provide product/service Y.
The exchange seemed surreal to me. Like he honestly believed that Google was God and that if he told me enough that Google said we did something that it would somehow make me start doing what he wanted. Fortunately, I’m not easily swayed in that way. But, then again, I head about things others in the same business (company) do and I wonder about their ability to reason and think logically.
I see this more often now and it is truly disturbing to me. Sadly it isn’t only the kids I see this with. It is adults too. And these experiences really take a toll on my optimism for the direction of human evolution.
Honestly, this is a case of life being stranger than, or at least as strange, as fiction.